ELH Electric Events Ltd (we, us, our) is committed to protecting your privacy and handling your personal data openly and lawfully. This policy explains what personal data we collect when you use our website at www.electricevents.ie or deal with us, how we use it, and the rights you have under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Who we are
ELH Electric Events Ltd is a company registered in Ireland under company number 635042, with its registered office at Unit 6, Charvey Way, Charvey Lane, Rathnew, Co. Wicklow, A67 Y892. We are the data controller responsible for your personal data. Coredale Limited, trading as Wicklow Gaol, is a related entity.

The personal data we collect
When you contact us through the website enquiry form, by email or by phone, we may collect:

• Your name

• Your company name, if you give one

• Your email address

• Your phone number

• The date and location of your event

• Any other information you choose to include in your message

If you go on to book or hire from us, we also collect the information needed to provide and invoice for that service, such as billing details and our correspondence with you.
When you browse the website, we and our service providers may collect limited technical information through cookies and similar technologies, such as your IP address, device and browser type, and how you use the site. Please see our Cookie Policy for more detail.

How we use your data and our legal basis
We use your personal data for the following purposes, relying on the following legal bases under Article 6 of the GDPR:

• To respond to your enquiry and provide a quote. Legal basis: taking steps at your request before entering a contract, and our legitimate interest in dealing with enquiries.

• To provide, manage and invoice for our services. Legal basis: performance of our contract with you.

• To keep proper business and tax records. Legal basis: compliance with our legal obligations.

• To send you marketing or updates, where you have asked us to or where the law allows. Legal basis: your consent, or our legitimate interest. You can opt out at any time.

• To maintain the security and proper running of our website. Legal basis: our legitimate interest in protecting our business.
   

Who we share your data with
We do not sell your personal data. We may share it with trusted third parties who help us run our business, including:

• Our website host and platform provider, Wix.

• Our email and IT service providers.

• Our accountants and professional advisers.

• Payment providers, where you pay us electronically.

• Public authorities or law enforcement, where we are legally required to do so.

These providers act on our instructions and are bound to keep your data secure.

Transfers outside the European Economic Area
Some of our service providers, including our website platform, may process data on servers outside the European Economic Area. Where that happens, we rely on safeguards approved under the GDPR, such as the European Commission's Standard Contractual Clauses, to make sure your data stays protected.

How long we keep your data
We keep your personal data only for as long as we need it. Enquiry information that does not lead to a booking is kept for 12 months. Booking, contract and financial records are kept for six years to meet our tax and company law obligations. After that, we securely delete or anonymise it.

Your rights
Under data protection law you have the right to:

• Ask for a copy of the personal data we hold about you.

• Ask us to correct data that is wrong or incomplete.

• Ask us to delete your data in certain circumstances.

• Ask us to restrict or object to how we use your data.

• Ask us to transfer your data to another provider, where this applies.

• Withdraw your consent at any time, where we rely on consent.

To exercise any of these rights, contact us using the details below. You also have the right to complain to the Data Protection Commission.

The Data Protection Commission
If you are unhappy with how we have handled your data, you can contact the Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28. Their website is www.dataprotection.ie, where you will find current contact details and an online complaint form.

Security
We take reasonable technical and organisational measures to keep your personal data secure and to prevent unauthorised access, loss or misuse.

Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.

Contact us
For any privacy question or request, contact ELH Electric Events Ltd, Unit 6, Charvey Way, Charvey Lane, Rathnew, Co. Wicklow, A67 Y892. Email: office@electricevents.ie. Phone: +353 (0)404 54400.